To view your customer data usage and rates click here for eboxcontrol Login
Click here for webmail Login


View Network Status

Tech Talk for September 2019
Rugby World Cup 2019™

Anyone can use Spark Sport regardless of who their Internet Service Provider (ISP) is; simply sign up to Spark Sport online.
Your streaming experience might be affected if lots of devices in your house or lots of people in your neighbourhood are also using the internet.

How fast will my broadband need to be?
What happens if my connection isn't fast enough?

Read more...
Oct
16
Glossary of terms
16 October 2015 04:38 PM

Access point

Other Names: accesspoint, WAP

 

In computer networking, a wireless access point (WAP or AP) is a device that connects wireless communication devices together to form a wireless network. The WAP usually connects to a wired network, and can relay data between wireless devices and wired devices. Several WAPs can link together to form a larger network that allows "roaming". (In contrast, a network where the client devices manage themselves - without the need for any access points - becomes an ad-hoc network.) Wireless access points have IP addresses for configuration.

 

|

Address

Other Names:URL

An Internet address, or URL, is the name of a site you want to connect to, such as xtra.co.nz. Also, an Internet address can be the address of someone you want to send email to, such as name@company.co.nz. A typical address starts with a protocol name (such as ftp:// or http://) followed by the organisation that maintains the site; the suffix identifies the kind of organisation. For example, commercial site addresses often end with .com.

|

Data

Other Names: allowance, usage, traffic

Your data allowance is measured by how much data you use. Basically, every time you use the Internet to send / receive an email or visit a webpage you're using data. Here is an example of 'real world data usage' given 100MB data allowance:

Online Activity

100MB Allowance

400MB Allowance

Average web page 800 3200
Text only email 20,000 80,000
MP3 music file (3 minutes) 20 80
Movie trailer (3 minutes) 3 12
Word document 2,000 8,000
Online gaming 5 Hours 20 Hours
Streaming video (300Kbps speed) 30 Minutes 2 Hours

 

|

Kilobyte

Other Names: KB

A Kilobyte (KB) is 1,024 Bytes. A single Byte is 8 binary bits. A single binary bit is either a '1' or a '0'.

|

Megabyte

Other Names: MB

A Megabyte (MB) is 1,024 Kilobytes, or 1,048,576 bytes.

|

Network

Other Names: WAN, LAN

 

A computer network is any set of computers or devices connected to each other. Examples of networks are the Internet, a wide area network that is the largest to ever exist, or a small home local area network (LAN) with two computers connected with standard networking cables connecting to a network interface card in each computer.